Guest Services
Erin Mills prides itself on providing the highest level of service to you!
Our Guest Services is located on the lower level, centre court near the elevator.
Visit our Guest Services and one of our representatives will be happy to assist you and provide you with any of the services listed below.
Erin Mills prides itself on providing the highest level of service to you!
Gift Wrapping
Want to put the finishing touches on that perfect gift? Gift wrapping is available for a donation of $2.00 for a small gift, $4.00 for a medium gift, $6.00 for a large gift and $8.00 for an extra large gift.
Coat & Parcel Check
Carrying around heavy coats and parcels can weigh you down. Complimentary Coat & Parcel Check is available to make your shopping experience more comfortable.
Wheelchair use
Complimentary wheelchairs are available to make everyone’s shopping experience as comfortable as we can.
Store Information
Looking for a certain shop or service? Not quite sure what store to look in for that hard-to-find item or size? Our staff will be happy to guide you in right direction!
Event Information
Guest Services is happy to share mall and community event information with you. Stop by our Guest Services desk for all the details!
Car Trouble Assistance
Uh-oh! Car trouble is never convenient but our Guest Services staff will assist you with calls for the appropriate service provider.
Taxi - Call Service
Need a taxi? Stop by Guest Services for a complimentary Taxi-call.
First Aid
From band-aids to ambulances, Guest Services works in partnership with our Security & Life Safety Team to ensure the safety of your visit is a priority. We can provide you with a band-aid for scratches or an ambulance for emergencies.
In-Mall Job Postings
Find out what shops and services are hiring in the Centre through our In-Mall Job Postings. Knowing where to look for openings can help speed up your search.
Lost & Found
Lost a glove, found some keys? Our Lost & Found computer log tracks all reported and turned in items for 30 days. Check with Guest Services for any lost items or to turn anything in.
Erin Mills Mall Walk Program
Get into shape in a climate that’s never too cold or wet - The Erin Mills - Mall Walk program is open to all who wish to participate. Please register at Guest Service desk during mall hours and receive your shoe tag.
